🛡️ Safe Gaming

hibazz Responsible Gaming — Your safety is our priority

hibazz believes gaming is for enjoyment, not stress. With our safety tools and support, you can stay in control at all times.

21+

For players aged 21 and above only

To open an account and play any game at hibazz, you must be at least 21 years old. Age verification is an important part of our responsible gaming policy. Parents can use family filtering software to prevent minors from gaining access. If you have any concerns, contact our support team.

Our Safety Tools

hibazz gives you powerful tools to manage your own gaming habits. These can be activated from your account at any time.

Set Deposit Limits

Set a limit on how much you deposit per day, week, or month. Once a limit is set, it takes effect immediately. To increase a limit, you must wait for a specified cooling-off period.

Time-Out Feature

If you want to take a short break, set a time-out from 24 hours up to 30 days. During this period it will not be possible to log in or play. Your account will reactivate automatically once the break ends.

Self-Exclusion

If you feel gaming is getting out of control, choose self-exclusion. You can keep your account closed for 6 months, 1 year, or permanently. Once this option is active, no promotional messages will be sent to you either.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, the system will log you out automatically and display a reminder. Keeping track of time is the core foundation of responsible gaming.

Gaming History Review

You can view your deposit, withdrawal, and gaming history from your account at any time. Regularly reviewing your own activity is the simplest way to stay aware and play responsibly.

24/7 Support

If you have any concerns about gaming, our Bengali-speaking support team is available via live chat seven days a week, twenty-four hours a day. Do not hesitate to reach out — it takes courage.

Recognise the Signs of Problem Gaming

Responsible gaming is not only about setting limits — staying aware of your own behaviour is equally important. If any of the signs below appear, take action right away.

If gaming starts affecting other areas of your life instead of being entertainment, that is a warning sign. Getting help at the right time leads to a quicker recovery.

Spending more than your budget or borrowing money to play

Returning to play repeatedly to try to win back money you have lost

Spending time on gaming while neglecting family, friends, or work

Lying about gaming or playing in secret

Feeling restless, irritable, or anxious when not playing

Spending money meant for daily bills or essential expenses on gaming

Trying to stop gaming but failing repeatedly

Limits and Control Options

Use these features at any time from your hibazz account settings.

Daily Deposit Limit

Set the maximum amount you can deposit each day. Reducing the limit is immediate. Minimum deposit is ৳100.

Weekly and Monthly Limits

Set a weekly or monthly deposit ceiling for long-term budget control and keep your spending disciplined.

Break from Promotions

If you want to temporarily stop receiving bonus offers and promotional emails, you can turn off promo communications.

Permanent Account Closure

If you feel you should no longer continue gaming, contact our support team and your account can be permanently closed.

10 Tips for Safe Gaming

Responsible gaming is not complicated — following a few simple habits keeps gaming enjoyable at all times.

1

See gaming as entertainment, not a source of income.

2

Set a specific budget before you play and stick to it.

3

Never place a bigger bet to try to win back money you have lost.

4

Avoid playing while drinking or under emotional stress.

5

Take regular breaks — rest for at least 10 to 15 minutes every hour.

6

Keep the session timer active on your account so you can track your time.

7

Even when winning, plan to withdraw a set amount of profit.

8

Keep time aside for family, friends, and other interests outside of gaming.

9

If you start to lose control, contact hibazz support right away.

10

Never spend borrowed money or money needed for living expenses on gaming.

Need Help? We Are Here

hibazz Support Team

Let us know about any gaming-related problems or concerns. Our Bengali-speaking support team will assist you with complete confidentiality. Your safety is our first priority.

24/7 Live Chat — Instant support in Bengali
[email protected]

If you want to self-exclude or close your account, let our support team know directly — we will take action within 24 hours.

Information for Family and Friends

Do you feel someone close to you is struggling with a gaming problem? Stay by their side and encourage them to talk. Acknowledging the problem is the first step toward recovery.

Use family content filters and parental controls to keep devices safe from minors. hibazz never allows minors to open an account.

To learn more about responsible gaming, visit our FAQ page.

Frequently Asked Questions

Log in to your hibazz account, go to the "Account Settings" section, and set a daily, weekly, or monthly deposit limit from the "Responsible Gaming" option. Reducing a limit takes effect immediately. To increase a limit, you must apply after a specified cooling-off period. Contact our live chat or [email protected] for assistance.

Yes. If your account has a balance when self-exclusion is activated, it can be withdrawn following the standard withdrawal policy. The minimum withdrawal amount is ৳1,000 and processing time is 30 minutes to 3 hours. Contact our support team for more details.

A time-out is a temporary break — from 24 hours up to 30 days. The account reactivates automatically when the period ends. Self-exclusion is long-term — you can keep your account inactive for 6 months, 1 year, or permanently. If you feel gaming is becoming a problem, choosing self-exclusion is the better option.

hibazz strictly enforces a 21+ age requirement. Age is verified when an account is opened. If there is any suspicion that a minor is operating an account, it is suspended immediately. Parents can use family filtering software to restrict minors' access.

hibazz's 24/7 live chat support lets you speak in Bengali. You can also email [email protected]. Our team will listen to your concerns with complete confidentiality and help with self-exclusion or other protective measures.

Once a fixed-term exclusion (6 months or 1 year) ends, the account can be reactivated. However, reactivation is not possible for a permanent closure. Even after an exclusion period ends, our support team will confirm a responsible gaming commitment before reactivating the account.

Play Safe, Stay Happy

Gaming at hibazz is for entertainment only. Stay with us and enjoy it responsibly.

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